Deliveries & Returns
DELIVERY
Deliveries within the UK
Our standard delivery charge is £4.95 or FREE when you spend over £80.
For orders placed on a weekday goods will be dispatched within 24 hours. Orders placed over a weekend will be processed and dispatched the next working day.
RETURNS
Our returns window is 28 days from the day you receive your order, except sale items which are unreturnable.
Returns will be processed within 10 working days.
Returns Procedure
The procedure for online returns is as follows
Please email us at info@somethingchic.co.uk to request a RETURNS NUMBER.
RETURNS WILL NOT BE ACCEPTED OR PROCESSED WITHOUT A RETURNS NUMBER.
You must complete the returns form provided with your original order and enclose it with the goods you are returning.
You should ensure your name, address, and contact details are on the form. We cannot process a return or a refund without this information.
So long as the goods are in the original packaging, and with all tags still intact and attached, we will process your return.
The customer is responsible for the cost of postage. You should ensure you retain proof of postage for all returns. We cannot be held responsible for parcels that do not reach us.
Please send all returns to:
21A High St
Marlborough
Wiltshire
SN8 1LW
Telephone: 07453 130546
Email: info@somethingchic.co.uk